Occasions Catering and Event Planning Inc. Customer Survey

Occasions Catering Wants To Know Your Thoughts. Your
insight can help us serve you, our valuable customer, better!

We ask that you please answer the following questions and
e-mail the survey to us.

All About You:
Your Name
Company Name
Business Address
Business Telephone
Position Held
Email Address
Date of Birth
Tell Us About
Your Family
Hobbies and
Leisure Activities
Favorite Sports Team
and/or College Alumni

Help Us Help You:
1. For what catering service have you hired Occasions Catering?
(ie. Breakfasts, Boxed Lunch, Hot Lunch, Cocktail Party, Wedding, etc.)

2. How you would describe the overall catering experience.
    1. Excellent-went off without a hitch. Would absolutely recommend to others.
    2. Good-one or two minor adjustments could have been made. Would recommend Occasions Catering to others.
    3. Fair-there were a few things I would have liked to see different-but I would consider using the services of Occasions Catering again.
    4. Poor-several hitches with the catering and I would not use the service again.
    Excellent Good Fair Poor
Customer Survey Continued:
3. Please describe in detail why you chose the above option.
(What did you like, dislike, like to see changed that would help make your job easier.)

4. Did you meet your delivery, set-up personnel?   Yes No
If yes, was he or she helpful and friendly? Please explain.

5. How would you rate the meals served by Occasions Catering and Event Planning.
    Excellent - delicious, perfect temperature, cannot wait for the next meal!
    Good - no complaints, good temperature, would definitely order again.
    Fair - average taste, temperature was off, but I may order again.
    Poor - the guests (myself) did not enjoy the food, we would not order again.
    Excellent Good Fair Poor
6. Please describe in detail what you liked or disliked about our food/beverage product. What would you have liked to see different?

7. Would you use Occasions Catering and Event Planning again?   Yes No
8. If yes, can you supply us with the names of those who may be interested in our services?
Name
Telephone/Address
Name
Telephone/Address
 
9. How did you hear about us? (ie. Referral, Yellow Pages, Internet, etc.)